Hutt City Libraries

Strategic Plan

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Project Type
Co-Design Workshops, Personas, Empathy Conversations, Co-Design Training
Collective Team
Celeste Skachill
Franziska Steinkohl
Clayton McGregor
Abby Grace
Zhū Creative

Hutt City Libraries wanted to build a shared strategy and vision for the future. We used co-design workshops to help the team of 82 staff co-create the library’s strategic plan and develop a unique set of organisational personas. 

This project also included training library staff in co-design techniques. The staff were then able to conduct empathy conversations with community members about what they would like from a future library, which were then layered into their strategy.

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Hutt City Libraries Strategy
Hutt City Libraries Strategy
Hutt City Libraries Strategy
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